The AI Healthcare ERP that powers clinics, hospitals & medical groups
DocuHealth unifies electronic medical records, billing, medical aid claims, pharmacy, telemedicine and AI copilots in one secure platform — built to work online or offline, anywhere in Africa.
- 14-day free trial
- No credit card required
- Works offline
- POPIA & GDPR compliant
Trusted by 1,000+ healthcare organisations across 12 countries
Trusted by clinics, hospitals and medical groups across Africa
- City Hospital Group
- MediCare Clinics
- HealthFirst
- Rural Health Network
- Premier Medical
- Aurora Pharmacy
- Sana Diagnostics
- BrightSmile Dental
Measurable outcomes from day one
The platform is designed around the results that matter to healthcare organisations: time, cash flow, outcomes and growth.
Save hours every day
AI clinical notes, templates and one-tap billing remove the documentation drag between patients — so your team leaves on time.
2+ hours saved daily per clinician
Get paid faster
Tariff-aware billing and pre-validated medical aid claims cut rejections and accelerate settlement across every scheme.
68% fewer claim rejections
Deliver better care
Complete records, allergy alerts, automated recalls and chronic care tracking support safer, more continuous care.
31% fewer no-shows
Grow with confidence
Real-time revenue, utilisation and population analytics give you the numbers to grow without guesswork.
Live executive dashboards
Thirteen AI copilots that work alongside your team
Every AI feature is clinician-reviewed, fully audited and built so your data is never used to train third-party models.
Everything your organisation runs on, in one platform
Forty-two enterprise modules across clinical, operational, financial and administrative domains — on a single source of truth.
Clinical
EMR / EHR
Complete clinical records
Patient Management
Patient master records
Appointments
Scheduling & queues
Telemedicine
Secure video visits
Operations
Pharmacy
Dispensing & stock
Laboratory
Tests & results
Radiology
Imaging workflows
Inventory
Stock & procurement
Finance
Billing
Tariff-aware invoicing
Medical Aid Claims
Electronic submission
Revenue Cycle
Debtors & collections
Finance ERP
Payments & reporting
Enterprise
Multi-Branch
Groups & franchises
Security & RBAC
Access & audit trails
HR & Staff
People & payroll
Compliance
POPIA & GDPR
The healthcare platform built for the way Africa delivers care
We don't bolt African features onto a foreign product. DocuHealth was architected from day one for the continent's realities.
Offline-first architecture
Clinics keep working through outages and low bandwidth. Everything syncs automatically when the network returns.
Built for Africa
POP/EFT payments, medical aid tariffs, multi-currency and multi-language support designed for local realities.
AI that helps, not decides
Clinician-reviewed copilots handle documentation and admin — while doctors always make the clinical decisions.
Enterprise power, fair pricing
Scale from a free solo plan to national hospital groups without re-platforming or surprise enterprise fees.
Security you can prove
AES-256 encryption, MFA, role-based access, tenant isolation and complete audit trails, POPIA and GDPR aligned.
Local support and languages
English, Afrikaans, French, Portuguese and Swahili — with training and support teams who know the region.
Purpose-built solutions for every healthcare provider
From solo practices to national hospital groups, DocuHealth adapts to the way your organisation works.
Trusted by healthcare professionals across Africa
Hear what the clinics, hospitals and medical groups running on DocuHealth say about the platform.
“DocuHealth transformed how we manage our clinics. The offline mode is a game-changer for our rural locations and the claims workflows cut our rejection rate dramatically.”
Dr. Sarah Nkosi
Medical Director, City Hospital Group
“The multi-branch support and granular role-based access made it easy to roll out across our entire organisation. Revenue reconciliation that took two weeks now takes two days.”
James Mwangi
CEO, HealthFirst Clinics
“Finally, a healthcare platform that understands the African market. POP payments, medical aid claims, and the AI notes — our doctors genuinely love it.”
Dr. Amara Okafor
Founder, MediCare Network
“We replaced five disconnected systems with one platform. Our theatre utilisation is up 14% and the board now sees live numbers instead of month-end spreadsheets.”
Dr. Thabo Mokoena
CEO, 180-bed Private Hospital
“The AI clinical notes save our physicians hours every day. Documentation quality went up while the time to complete it went down — that is a rare combination.”
Priya Pillay
Practice Manager, Specialist Group
“As a rural network we needed software that never stops. DocuHealth works offline, syncs perfectly, and our stock is finally accurate at every site.”
Lerato Dlamini
Programme Manager, Rural Health Network
Your data is protected with enterprise-grade security
Healthcare data is a serious responsibility. DocuHealth applies the same security disciplines as leading banks and hospitals to every tenant, large or small.
- AES-256 encryption at rest and TLS 1.3 in transit
- Role-based access control with granular permissions
- Multi-factor authentication and single sign-on
- Complete audit trails for every action in the system
- Tenant-level data isolation and encryption
- POPIA and GDPR aligned data handling
- Secure cloud infrastructure with regular backups
- Independent penetration testing
Security-first by design
Zero-trust, defence in depth
- AES-256 Encryption
- POPIA & GDPR Aligned
- Multi-Factor Auth
- HIPAA-Style Controls
- Complete Audit Trails
- 99.9% Uptime SLA
Plans that scale with your practice
Start free. Upgrade when you grow. No hidden fees, no surprises.
Starter
Everything a single practitioner needs to start.
- Up to 50 patient records
- 1 practitioner
- Electronic medical records
- Appointment scheduling
- Basic billing & invoices
- Patient portal access
Frequently asked questions
DocuHealth is an AI-powered healthcare ERP SaaS platform that unifies electronic medical records, appointments, billing, medical aid claims, pharmacy, laboratory, telemedicine and analytics in one secure system for clinics, hospitals, pharmacies, laboratories and medical groups.